Custom Design

Whether it's an engagement ring or a repurposed family heirloom, we're here to make your custom dreams come true.

It Starts with a Conversation

We begin every design with a discussion of your needs, budget, and time frame. Whether you've curated a Pinterest board, have inspiration, or save favorites from our site, you will be co-designing with experienced, artistic professionals. By designing and manufacturing everything in-house, we ensure extraordinary craftsmanship, unique designs, and great value.

Start Designing

The Custom Process

Make an Appointment

01

Reach out to one of our designers using our Custom Design Questionnaire. They will reach out to set up an in-person or virtual appointment.

While we do accept walk-ins, we highly encourage you to fill out our questionnaire and make an appointment so our designer has a dedicated time to discuss your project.

Custom Design Questionnaire

Consultation

02

Meet one-on-one with one of our designers in person or virtually to discuss ideas, budget, and timeline. We will provide our initial design suggestions and a rough cost estimate.

A $200 non-refundable deposit is required before moving forward with any CAD designs.

Hands examining jewelry parts on velvet tray while consulting with customer

03

Once a $200 deposit is received, our designer will model your project in our CAD software, MatrixGold. You will receive digital images of your design and have the opportunity to try on a 3D print of your design before it is cast in metal. We are happy to make as many changes or additional models of your design as needed, but this can increase lead time.

During this time, we will begin sourcing stones. As we currently do not have a large inventory of loose stones, sourcing unique cuts and colors can increase lead time.

Design

04

Approval

Once your design is finalized, we will review payment options and the production timeline. A half-down payment is required at the time of approval or before moving forward with production.

05

Once the design is approved, it will be cast, hand-set, and finished all in-house by our talented jewelers.

Our in-house casting facility is state-of-the-art, with world-class equipment and a custom caster's attention to detail.

We hand-set each gemstone, detailing all areas to perfection. Before quality marking, we double- and triple-check all details of the design to ensure all instructions have been meticulously followed, the design is well executed, and all craftsmanship is top-notch.

Production

Pricing & Timeline

Custom Design

Due to varying factors such as material and labor costs, custom projects do not have a set price. Please note that most projects have a starting estimated quote of $3,000 and increase based on the level of intricacy.

A $200 non-refundable deposit is required before beginning any CAD work. This deposit goes towards the overall cost of your project.

Design and production time vary, so give yourself enough time to enjoy the process! Production lead time is approximately 2-3 weeks from the time of approval. Please note that stone sourcing, multiple design adjustments, and additional finishing, such as engraving, can increase lead time.

For projects with a set due date, please allow 4-6 weeks lead time so we can complete your project with the proper craftsmanship and care it requires.

Custom Gallery

View some of our recent custom designs.